Tuesday, June 27, 2017

Shipping policies

Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing of receipt.

WHEN WILL YOUR ORDER BE SHIPPED?

To help you plan when to expect your order, you will find an estimated arrival date listed in the product details for each item. This arrival date is calculated based on the approximate number of days required to process, package, and deliver your order. For all available products, the arrival date is listed on the detail pages, in the "Shipping Information" section.

  • If you place your order before the cutoff time on a regular business day (Monday to Friday), your order will be processed on same day
  • If you place an order on a weekend such as Saturday or Sunday, or other public holidays; or after the cutoff on a regular business day, your order will be processed on the following business day.

SHIPPING COSTS

Depending on the item (s) you purchased and the location to which the items will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your item (s). Shipping costs are based on the shipping method of choice and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

TIME OF DELIVERY

Our goal is to deliver all orders within 7 days by DHL, or 25 days by Vietnam Post. If you place your order before the cutoff time on a regular business day (Monday to Friday), your order will be delivered on same day If you place an order on a weekend such as Saturday or Sunday, or other public holidays; or after the cutoff on a regular business day, your order will be delivered on the following business day.

About Us

THUTHUYSilk(r) is the best tailor company in Hoi An, Vietnam since 1989 with 1000m2 main office located at 60 Le Loi ...

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Thu Thuy Silk - Hoi An

Head Office: 

60 Le Loi, Hoi An - (+84) 0510 3861 699

Hotline: (+84) 0913 480 279 

Branch:

  • 23 Tran Hung Dao, Hoi An
        Tel: (+84) 0510 3911 321
  • Intercontinental Da Nang Resort
        Tel: (+84) 0905442769